Privacy Policy

Last Updated: 11 Mar 2026

1. INTRODUCTION

Welcome to LunaPienaSensei (the “Platform”), a service operated by LunaPienArt (Representative: Hayato Mochizuki), located in Shizuokashi, Shizuoka, Japan. We operate the website www.lunapiena-sensei.com and any associated subdomains or community forums.

The Platform allows users (“User”, “you”, “your”) to:

  • Access and download Japanese language educational resources and materials.
  • View, access, and purchase online lessons, translation breakdowns, and courses.
  • Purchase professional web development, branding, and graphic design services.
  • Sign up for mailing lists.
  • Interact with other Users in community forums (e.g., The Observatory/Terakoya).

As part of delivering our Services, we process certain personal data. We are committed to protecting and respecting your privacy in accordance with applicable laws, including the Japanese Act on the Protection of Personal Information (APPI).

If you have any questions about this Privacy Policy, please contact us at: dupuglia77@gmail.com

2. INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following information:

  • Account & Order Information: When you register for a membership or purchase services, we collect your full name, email address, billing address, and payment information (processed securely via Stripe or PayPal).
  • Enquiry Information: If you contact us for support or professional service inquiries, we process your name, email, and the contents of your message.
  • Analytics Information: We collect data about the device used to access our Platform, including operating system, browser type, IP address, and time zone, to ensure the site runs smoothly.
  • Community & Comment Information: If you participate in our Q&A forums or leave comments on lesson pages, we may process your chosen username, profile picture (if applicable), and the text/media you submit. This information is publicly visible to other logged-in members.
  • Marketing Information: If you opt-in to our newsletter, we collect your name and email address.

3. WHY WE COLLECT INFORMATION ABOUT YOU

We use your data for the following purposes:

  • To Provide Services: To grant access to locked educational content, process subscription payments, and deliver professional design services.
  • To Manage Our Relationship: To respond to your questions, support tickets, and service inquiries.
  • To Maintain and Improve the Platform: To analyze how Users interact with our site, resolve technical bugs, and improve the educational experience.
  • To Market Our Services: With your explicit consent, to send updates about new lessons, manga translations, or professional service offerings. You can unsubscribe at any time.

4. DATA SHARING

We do not sell your personal data. We only share information with third-party service providers necessary to operate our business:

  • Payment Processors: To securely handle subscription and service payments Stripe / PayPal.
  • Website Hosting & Infrastructure: To keep the Platform online and secure WordPress.
  • Communication Tools: To manage newsletters and student support emails.
  • Legal Requirements: We may disclose information if required to do so by Japanese law or to protect our legal rights.

5. YOUR RIGHTS REGARDING YOUR DATA

Depending on your location, you have rights over your personal data, including:

  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate information.
  • Right to Erasure: You can request that we delete your account and associated personal data (subject to legal retention requirements for tax and billing purposes).
  • To exercise these rights, please email us at dupuglia77@gmail.com.

6. DATA RETENTION & SECURITY

We hold your personal data only as long as necessary to provide our Services or to comply with legal and tax obligations in Japan. We implement reasonable technical and organizational security measures to protect your data from unauthorized access or loss.

7. INTERNATIONAL DATA TRANSFERS

Our operations are based in Japan. However, by utilizing global service providers (like payment gateways or web hosts), your data may be transferred to and processed in other countries (such as the US). We ensure our third-party providers comply with strict data protection standards.

8. COOKIES

We use cookies to ensure the basic functionality of the Platform, manage user login sessions, and analyze site traffic. By using our site, you consent to our use of essential cookies.

We use third-party analytics tools like Google Analytics to understand site traffic.

9. CHILDREN

Our Services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

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