Service Name: LunaPienaSensei
Legal Business Name (Trade Name): LunaPienArt
Representative (JP): 望月 颯人
Representative (EN): Hayato Mochizuki
Location (JP): 日本国 静岡県 静岡市 葵区 田町二町目76番地の2
Location (EN): 2-76-2 Tamachi Aoi-ku Shizuoka-shi, Shizuoka, Japan 420-0068
Phone Number: +81-80-3592-1894
Email Address: dupuglia77@gmail.com
Selling Price: Prices for Japanese language memberships, digital materials, and professional design/web services are listed on the respective product or Membership Pricing pages. All displayed prices include consumption tax unless otherwise stated.
Additional Fees: Customers are responsible for any internet connection fees, mobile data charges, or bank transfer fees incurred while accessing the site or making payments.
Payment Methods: List accepted methods, e.g., Credit Card (Visa, MasterCard, AMEX) processed via Stripe, PayPal.
Timing of Payment:
- One-time purchases (Professional services/Digital downloads): Billed immediately at the time of purchase.
- Subscription Memberships: Billed immediately upon registration, and subsequently on the same day of each billing cycle (e.g., monthly) until canceled.
Delivery Time:
- Digital Memberships & Educational Content: Access is granted immediately upon successful completion of the payment transaction.
- Professional Services (Web/Graphic Design): Delivery timelines will be outlined in the individual client contract or project agreement.
Returns, Refunds, and Cancellations:
- Digital Subscriptions & Content: Due to the nature of digital media, we do not offer returns or refunds once a purchase is made and access is granted.
- Cancellations: You may cancel your monthly membership at any time through your Account Home page. Cancellations will take effect at the end of the current billing cycle, and you will retain access until that date. No pro-rated refunds are provided for mid-cycle cancellations.
- Professional Services: Refund policies for branding, web development, and graphic design services are strictly governed by the individual service agreement signed prior to project commencement.
System Requirements Digital content, including JLPT grammar practice and reading materials, requires a standard web browser (Chrome, Safari, Edge) and a stable internet connection.